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Paul Sparks,
Sino-Canadian International College, Guangxi University, Online English Lesson Plans, Lesson Material and Ideas
for Semester 2 Reading Lessons...
"Accident and Emergency staff get multilingual phrasebook"
A new phrasebook helping A&E staff communicate with patients who do not
speak English has been launched.
The phrasebook has been
translated into 36 languages and covers 60 of the most common medical
questions and terms. This will help staff make an initial assessment of the
patient when they first arrive, while an interpreter is contacted.
The British Red Cross
Society produced the phrasebook with advice and funding from the Department
of Health.
Health Minister Rosie
Winterton said:
"As we are seeing
more and more people A&E within four hours, we must ensure they all
receive a fair and personal level of care. This phrasebook provides
practical support and guidance to staff, improving the quality of
information provided to emergency care patients who do not speak
English."
Bradford Teaching
Hospitals NHS Trust, one of the busiest A&E departments in the country,
attended by people from a wide range of cultural backgrounds, piloted the
phrase book. Bradford's A&E Modern Matron, Terry Woods, said the
phrasebook had proved to be an 'invaluable communication tool for staff
working in the A&E department'.
The 36 languages covered
in the phrasebook are Albanian, Amharic, Arabic, Bengali, Bosnian, Chinese,
Czech, Farsi, French, German, Greek, Gujarati, Hindi, Hungarian, Italian,
Japanese, Korean, Kurdish, Lingala, Macedonian, Pashto, Polish, Portugese,
Punjabi, Romanian, Russian, Slovak, Somali, Spanish, Swahili, Tamil,
Turkish, Ukrainian, Urdu, Vietnamese and Welsh.
(Continued on Lesson
Handout)
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