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- Online English Lesson Plans, Lesson Material and Ideas for Oral English
Lessons, Hunan University of Science and Technology...
ENGLISH: Using the Telephone - Discussion / Telephone Expressions
Students will learn to feel more comfortable
using the telephone and expand their skills when speaking English on the
phone. Students will further develop their vocabulary related to telephone
calls. They will understand common expressions used in everyday situations
and be able to ask for clarification when using the telephone. They will
practice spelling names and addresses over the phone.
type of phone calls do you make?
type of telephone calls do you find the most difficult? Why?
things make it difficult for you to understand during a telephone
you feel comfortable asking for clarification on the telephone?
you feel comfortable asking someone to repeat information?
you feel comfortable asking someone to slow down when they are
speaking too quickly?
you feel comfortable asking someone to spell their name or address?
of the call
do you say when you answer your telephone?
answers your telephone at home?
do you say/do if you reach a wrong number?
do you find out if you have written the number down incorrectly or
whether you have dialled it incorrectly?
phrases can you use to let someone know you are listening?
do you say if you did not understand something someone has said to
you in a telephone conversation?
is he/ she
on another line right now.
can reach her at / on _________.
not here right now.
just stepped out.
extension number is 24.
you give me some information on . . . ?
you tell me about . . . ?
you like to hold?
I get him to call you back?
you like to leave a message?
not in right now. Would you like her voice mail?
you hold please?
you repeat that please?
you mind repeating that?
do you spell that?
sorry I didn’t quite get that. Could you repeat that please?
having difficulty hearing you, could you speak louder please?
I speak to / with..?
/ Bye / Bye-bye
I take a message?
to you later.
you busy right now?
busy at this moment?
not in today.
not at her desk right now.